Delivery Information

UK Mainland 

We aim to deliver all UK mainland orders within 2-5 working days from receipt of order via Royal Mail. All orders with a value of £30.00 or more qualify for free standard delivery.

UK Offshore & Ireland 

We aim to deliver all UK offshore and Ireland orders within 4-7 working days from receipt of order. All orders with a value of £40.00 qualify for free standard delivery.

Returns Information 

Should you wish to return anything you bought from us, we are happy to provide a full refund (including delivery cost) on any products featured on our website, providing the products are returned to us undamaged, in original packaging and within 30 days from the date of delivery.

Once we receive the returned products, providing that there are no issues with the condition of the items, we will process a refund via the original payment method within 7 days. 

Should you require to return an item to us, please do not hesitate to email us at info@diamonddogsupplies.co.uk or alternatively call us on 01792 805057, quoting your order number, so we may facilitate the return and refund accordingly.